Privacy Policy

Introduction

Welcome to https://off-road-caravans-off-track-rv.thebestlocalpro.com (hereafter referred to as “Off-Road Caravans,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in alignment with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in the private sector
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California Consumer Privacy Act (CCPA/CPRA), USA
Colorado Privacy Act (CPA), USA
Utah Consumer Privacy Act (UCPA), USA
Connecticut Personal Information Protection Act (CTDPA), USA
Virginia Consumer Data Protection Act (VCDPA), USA
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our website, applications, services, and products offered at https://off-road-caravans-off-track-rv.thebestlocalpro.com. It is important to be aware that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These external entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This policy governs your interactions when:

You utilize our applications and services as an authorized user.
You visit any websites linked to this Privacy Policy.
You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, which include:

Account Information: Details associated with your user account, such as usernames, passwords, and profile settings.
Payment Information: Credit card details, billing addresses, and payment history required for transactions.
Financial Information: Banking information for financial services and investment purposes.
Purchase Information: Transaction records, order history, and product preferences.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers.
Location Data: GPS coordinates and location-based services data.
Feedback: Comments, reviews, and survey responses you provide to us.
Social Media Information: User data from social media platforms when you interact with our content or share it.
Product Information: Details about products you purchase, view, or express interest in.

We collect this data through various methods: user input forms, account settings, interactions with our services, automated tracking technologies (like cookies and device fingerprinting), and third-party service providers. Additionally, some personal data may be shared with us by third parties, subject to their privacy policies.

Cookies

Off-Road Caravans uses cookies to enhance user experience and for analytical purposes. Cookies are small text files stored on your browser that serve different functions:

Strictly Necessary: These ensure core features of our website work properly, such as page navigation and access to secure areas.
Preference: They remember your preferences, like language settings, to personalize your experience.
Analytics: Used by analytics tools to collect information about how you interact with our site, helping us improve its performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data to prevent re-identification. Our retention periods vary based on the type of data and its usage, as follows:

Financial and payment data: Retained for 7 years due to tax and accounting requirements.
Purchase history: Retained for 5 years for analytics and service improvement.
User account information: Kept until the account is inactive for 2 years to protect against potential fraud.
Location data: Deleted within 6 months of collection, unless required by law.

Security Measures

We implement robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: We use encryption for data at rest and in transit to secure sensitive information.
Secure Third-Party Processing: Our partners adhere to strict security standards when handling your data.
Access Controls: Strict access controls are in place to ensure only authorized personnel can access personal data.

Children’s Privacy

Off-Road Caravans does not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such information, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access: The right to request access to and receive a copy of your personal data.
Rectification: The right to have inaccurate or incomplete personal data corrected.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data.
Restriction: The ability to limit the processing of your data in certain circumstances.
Portability: The right to receive your personal data in a structured, commonly used format.
Objection: The right to object to the processing of your data for specific or all purposes.
Non-Discrimination: The right to be free from discriminatory decisions based on your personal data.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page, and we encourage you to review it periodically for any updates.

Contact Information

For inquiries, unsubscribe requests, or data-related questions, please contact us:

Email: [email protected]
Address: [Provide physical address]

We value your trust in our company and are committed to handling your personal data with the utmost care and transparency.